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Help with emergencies

Getting information during a community emergency

In the event of a major emergency in Western Australia, this web page would be one of a number of mechanisms used by Police and the State Government to communicate up-to-date information and advice to the public, in real-time. The public will be rapidly notified via the news media if this is the case.

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There is a wealth of information available on how to prepare your home, family or business for an emergency. The links below are considered the most valuable. Be aware that some sites may contain information that is specific to another country, not Australia. However, the links have been included because the general emergency-preparedness information is considered to be of a high quality.

On this page:


How to report terrorism

If you see or hear anything that you believe to be a terrorist-related activity, telephone the National Security Hotline on 1800 123 400.

If you would like further information on what to look for, contact the National Security Hotline on 1800 123 400 or by email for a copy of the Lets Look Out for Australia booklet.

Also see National Counter-Terrorism Alert System

How to prepare for an emergency

Households, businesses and individuals can all make plans in advance for dealing with emergencies. Prior planning can minimise the potential impact of a given emergency on your life, that of your family, your livelihood and/or your business. You can do this planning by referring to the web links below. 

About contacting police in an emergency

When do I call 000?
Only in an emergency or life-threatening situation requiring urgent police assistance

WA Police Emergency Management Strategy 2008-2010 

Emergency+ smartphone app

Emergency+ Smartphone App This free smartphone app uses the GPS functionality so callers can provide emergency call-takers with their location information as determined by their smart phone. The app also includes SES and Police Assistance Line numbers as options, so non-emergency calls are made to the most appropriate number.

Emergency+ also provides users with information about who to call in various non-emergency situations. The free app can be downloaded from the iTunesGoogle Play and Windows Stores.

Red Cross State Inquiry Centre

Click for more information about Australian Red Cross The Red Cross State Inquiry Centre is activated in the event of an emergency, taking calls from people concerned about the welfare of a friend or family member who could be in a disaster affected area. The State Inquiry Centre is currently not open. 

Crisis support (24-hour assistance)

Crisis Care
(08) 9223 1111
1800 199 008 (freecall STD)
13 11 14
Salvo Care Line 
1300 36 36 22 
The Samaritans Careline
13 52 47 - Crisis Line
1800 198 313 - Youthline WA     
Sexual Assault Resource Centre
1800 199 888
1300 224 636
Family Drug Support
1300 368 186
Family Helpline
(08) 9223 1100
1800 022 222
Mensline Australia
1300 789 978
Mental Health Emergencies
1300 555 788
Poisons Information
13 11 26

Preparing for the Unexpected brochure

Go to Emergency Management Australia website - Preparing for the Unexpected brochure webpage

Australian Government Attorney-General's Department - Emergency Management Australia

'Preparing for the Unexpected'is a FREE brochure which outlines practical steps to help you be better prepared for an emergency and to let you know what to do if one occurs. This brochure can be viewed or downloaded from the 'Preparing for the Unexpected' webpage. 'Preparing for the Unexpected' includes:

  • A Checklist for your Emergency Survival kit
  • Preparing for emergencies
  • What to do if an emergency occurs
  • First Aid tips
  • How to cope emotionally
  • Where to go for more information

Good Security – Good Business booklet   

Australian Government Attorney-General's DepartmentClick to go and download the Good Security Good Business guide

Your business is at risk from a range of hazards outside your control. How well you survive and move forward from an incident will depend on the measures you put in place beforehand. The 'Good Security – Good Business' booklet will help you to plan for threats to your business by understanding your business, the risks it faces and the things that need to be done to manage and recover from an incident. 'Good Security – Good Business' is a FREE booklet. Telephone 1300 656 863 or go to theTrusted Information Sharing Network website to order or download your copy.

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