People with Disability

WA Police is committed to ensuring people with disability, their families and carers are able to fully access departmental services and facilities. This includes consulting people with disability, their families and carers, and where required, disability organisations, to ensure barriers to access are addressed appropriately.

We aim to:

  • Be responsive and adaptable in addressing the barriers experienced by people due to various disabilities, including physical, sensory, cognitive and psychiatric disabilities.
  • Be responsive to addressing the barriers experienced by the families and carers of people with disability.
  • Ensure that all policies and practices governing departmental facilities and services are consistent with the WA Police policy on access and inclusion.

Although not formally recognised under the Criminal Investigation Act 2006, WA Police understand that hate based crime against people with disability may significantly impact upon the victim, the victims family or social network as well as the community as a whole.

Community engagement

WA Police engages on a regular basis with key community groups and venues that provide services to people with disability. The purpose of this is to develop and maintain relationships between police and these groups as well as inform and advise one another on issues related to policing and justice which can then be shared with the community.

Fear of reporting a crime

WA Police acknowledges that there are issues that may prevent people with disability engaging with police. These include:

  • Fear of their disability being used against them
  • Fear of retribution
  • Fear of not being believed
  • Fear of going to court and being cross examined
  • Lack of confidence in the justice system

This has resulted in a significant reluctance by people with disability to report crimes perpetrated against them.

If you are a victim of abuse and do not wish to speak directly to police, you can call the National Disability Abuse and Neglect Hotline and they will assist and support you with handling your abuse claim.

Freecall: 1800 880 052
TIS: 13 14 50
TTY: 1800 301 130
NRS: 1800 555 677
Fax: 02 8412 7199
Email: hotline@workfocus.com

Rights and community obligations

As a member of the Western Australian community you have a number of rights and obligations in relation to police. The link below provides you with information regarding:

  • Authority of police
  • Community rights
  • Community obligations
  • Credibility

Charter of Rights

WA Police Customer Service Charter

WA Police aim to provide a quality customer focused service to the WA community and this is guided by our Customer Service Charter.

Types of offences

There are three categories of offence:

  • Offence against a person
  • Offence against property
  • Miscellaneous offences

Details of Offence Types

How to report a crime

WA Police strongly encourages people with disability who are victims of crime to report incidences where the victim believes a criminal offence has been committed against them.

Report a Crime

CrimeStoppers WA is an alternative way for people with a disability to report crime to WA Police.

Contacting us

Within the Community Engagement Division, the Aboriginal and Community Diversity Unit has a number of roles that contribute to the corporate knowledge base on police and community diversity issues, by providing representation on across-Government committees and focuses on legislative and policy obligations. This enables the WA Police to support community engagement activities in order to improve service delivery to meet the increasing demands of our diverse community.

Responsibility for managing the implementation of Disability Access and Inclusion Plan (DAIP) lies with this Unit, a copy of which can be found here:

If you require a copy of the Plan in an alternative format please request one.

Accessible information

WA Police ensures that information about police functions and services is available in alternative formats upon request.

Contact

WA Police Headquarters
2 Adelaide Terrace, Perth 6004
Phone: (08) 9222 1618 or 9222 1356
Email Substantive Equality

Language and communication services

If you require an AUSLAN interpreter when talking to police, please ask, and you will be provided with one free of charge.

If you do not speak Auslan, English or your English is limited, again, an interpreter will be provided for you free of charge on request.

You can also contact a Translating and Interpreting Service on 131 450 or the WA Deaf Society on (08) 9441 2677 (TTY: (08) 9441 2655).

Customer feedback

If you have any suggestions or feedback about how we can provide quality services to people with disability, please let us know by completing our Customer Feedback Form.

Commendations or complaints

If you feel WA Police should be commended for their treatment of you or feel you have not been treated appropriately, you can tell us via our commendations or complaints page.

Victims of crime and compensation claims

If you are a victim of crime, you are able to receive victim support for yourself and your family if needed. For more information view the links below.