Support for Family of Police

Employees and immediate family members of the Western Australia Police Force rely on the support of their partners, children and other family members.

This support is an important protective mechanism for all emergency services members. We understand that being a family member of a WA Police Force employee can impact you.

With this in mind, the WA Police Force wants to ensure that you feel supported and are able to access the appropriate services if and when they are needed.

Employee Assistance Program (EAP)

What is EAP?

OPTUM logo
visit the OPTUM website

A free, external and confidential counselling service for WA Police Force employees and their immediate family members. The provider is OPTUM, a worldwide organisation and the service is available 24/7.

Who can use this service?

The service is available to all WA Police Force employees and their immediate family members (dependents living under the same roof).

To access EAP counselling all you need to do is call 1300 361 008 or visit the OPTUM website.

In addition to EAP, the WA Police Force provides additional support to all employees through the Health Welfare and Safety Division. This includes Welfare Officers, Chaplaincy, Peer Support Officers and in-house Psychologists. If you feel that your loved one may need some assistance please encourage them to avail themselves of these services by contacting Health Welfare and Safety Division on 6229 5615 (8am – 4pm Monday – Friday).

What about confidentiality?

WA Police Force employees and their immediate family members can be assured of complete confidentiality, within the limits of the law. You make appointments yourself and the names of users of the service cannot be accessed by the WA Police Force.

The complete confidentiality of the service is maintained to encourage its use by WA Police Force employees and their family members.

What difficulties would people typically bring to EAP counselling?

  • Personal relationships
  • Stress
  • Situational crises
  • Alcohol and drug issues
  • Adjusting to life changes
  • Work-life balance
  • Trauma, loss and grief
  • Self-esteem and confidence

How many sessions of counselling can I have?

WA Police Force employees and their family members are each eligible for 6 sessions per financial year.