Employees of the Western Australia Police Force rely on the support of their partners, children and other family members.

This support is an important protective mechanism for all emergency services members, given the importance and challenging nature of the role.

WA Police Force now has a website tailored to the needs of the families of our personnel.  The WA Police Family Support website was developed with family input and covers topics that impact both our personnel and their families.

The site provides information, practical advice and an awareness of the range of services and supports available to our personnel and their families to them help manage work, health and life issues.

As we understand that being a family member of a WA Police Force employee can impact you, we want to ensure you feel supported and you are able to access appropriate services if and when they are needed.

Independent Counselling (Employee Assistance Program) 

What is the Employee Assistance Program?

A free, external and confidential counselling service for WA Police Force employees and their immediate family members. The provider is Converge International, the service is available 24/7.

Who can use this service?

The service is available free to all WA Police Force employees and their immediate family members (dependents living under the same roof).

To access this counselling all you need to do is call 1300 687 327 or visit the Converge International website.

WA Police Force provides additional support to all employees through the Health Welfare and Safety Division. This includes Welfare Officers, Chaplaincy, Peer Support Officers and in-house Psychologists. If you feel that your loved one may need some assistance please encourage them to access these services by contacting Health Welfare and Safety Division on 6229 5615 (8am – 4pm Monday – Friday).

What about confidentiality?

WA Police Force employees and their immediate family members can be assured of complete confidentiality, within the limits of the law. You make appointments yourself and the names of users of the service cannot be accessed by the WA Police Force.

The complete confidentiality of the service is maintained to encourage its use by WA Police Force employees and their family members.

What difficulties would people typically bring to EAP counselling?

• Personal relationships
• Stress
• Situational crises
• Alcohol and drug issues
• Adjusting to life changes
• Work-life balance
• Trauma, loss and grief
• Self-esteem and confidence
• Self-esteem and confidence
• Legal issues
• Financial issues 

How many sessions of counselling can I have?

WA Police Force employees and their family members are each eligible for 6 sessions per financial year.